Terms & Conditions
Please read these Terms & Conditions carefully before using our website.
1. Eligibility
- You are at least 18 years of age or accessing the website under the supervision of a legal guardian.
- You are legally capable of entering into binding agreements.
- You will use this website only for lawful purposes.
2. Product Information
- We make every effort to display accurate product descriptions and images.
- Colors, packaging, or appearance may vary slightly.
- Fragrance perception may differ from person to person.
- Descriptions are for informational purposes only.
3. Pricing & Availability
- Prices are subject to change without prior notice.
- Applicable taxes will be charged as per law.
- Availability may change at any time.
- We reserve the right to cancel orders due to pricing or stock errors.
4. Orders & Payment Policy
Orders are confirmed only after successful payment.
Accepted Payment Methods
- Credit Cards
- Debit Cards
- UPI
- Net Banking
- Wallet Payments
No Cash on Delivery (COD)
We do not offer Cash on Delivery. Orders are processed only after successful online payment.
Payment Security
Payments are processed through secure encrypted payment gateways. We do not store your card or banking details.
Order Confirmation
Order confirmation will be sent via Email or SMS after successful payment.
Fraud Prevention
We reserve the right to cancel orders involving suspected fraudulent activity.
5. Shipping & Delivery
- Delivery timelines are estimates.
- Delays caused by courier partners are beyond our control.
- Risk transfers to the customer after dispatch.
- Please provide the correct shipping address.
6. Dispatch Policy
Orders are processed within 2–3 business days.
Tracking details will be shared via Email or SMS after dispatch.
7. Use of Our Website
- Do not misuse the website.
- Do not upload malicious code.
- Do not attempt unauthorized access.
- Do not copy website content without permission.
8. Intellectual Property
All content including text, logos, graphics, images,
product names and designs belong to FragFusion Perfumes.
Unauthorized use is prohibited.
9. Disclaimer
Our fragrances are independently created inspired interpretations.
FragFusion Perfumes is not affiliated with any other fragrance brand.
Products are for external use only.
Please review ingredients and perform a patch test before use.
10. Return & Refund Policy
Eligibility
- Only damaged products are eligible.
- Continuous unboxing video is mandatory.
- Claims without video proof will not be accepted.
Reporting
- Report within 24 hours of delivery.
- Share order details and unboxing video.
Refund / Replacement
- Replacement or full refund after verification.
- Refund processed within 5–7 business days.
Non-Returnable
- Change of mind.
- Fragrance preference.
- Packaging variations.
- No unboxing video.
- Claims after 24 hours.
